Price Match Guarantee
At Direct Fireplace Supply, we are committed to providing you with the best value for your purchases. Our Price Match Guarantee ensures competitive pricing, so you can shop with confidence. Please review the conditions below to understand how to take advantage of our guarantee:
Purchase Requirement
To request a Price Match Guarantee, you must first complete the purchase of the item from our website.
Exclusion of Promotions
The Price Match Guarantee does not apply to promotional offers such as rebates, buy-one-get-one-free deals, or other special discounts.
Availability of Item
The item you wish to price match must be in stock and available for purchase on the competitor’s website.
Competitor Criteria
The competitor must be an online-only retailer without a physical store location. Examples of ineligible competitors include large discounters like Walmart or auction sites such as Amazon Marketplace.
Retailer Authorization
The competitor must be an Authorized Retailer of the product being compared to ensure the legitimacy and authenticity of the pricing.
Inclusion and Exclusion of Charges
Our Price Match Guarantee includes both the item price and any applicable shipping charges but does not cover sales tax.
Request Timeframe
Price match requests must be made within 90 days of your original purchase date.
Refund Process
If your request meets the criteria, we will issue a refund for the price difference directly to your original payment method.
Our Commitment to You
Direct Fireplace Supply is dedicated to providing top-notch customer service and ensuring your satisfaction with every purchase. Our Price Match Guarantee is part of our commitment to delivering the best prices and value.
Thank you for choosing Direct Fireplace Supply! If you have any questions or need assistance, please reach out to our customer service team.
Contact Info.:
- Email: store@directfireplacesupply.com
- Phone No.: 1-888-345-0547
- Physical Address: 213 W 2nd St, Unit #A4318 Casper WY 82601 USA.
